Columbia Self Storage Blog


What to Do If Your Unit is Overlocked

Facility Options & Features


If your unit has been overlocked with a round Columbia lock due to a late payment, follow these steps to regain access: Make Your Payment in Full Ensure your outstanding balance is paid in full. Visit the Overlock Release Website Go to https://columbia.overlockrelease.com/ Select Your Facility Choose the Columbia Self Storage location where your unit is located. Enter Your Account Information Provide the email or phone number associated with your account. You’ll receive a text message with the unlock code. Remove the Overlock Use the code to unlock and remove the Columbia lock. Secure your unit with your own lock. Return the Columbia Lock Please follow the posted signs around the property and return the Columbia lock to one of the designated drop boxes. Failure to return the lock will result in a one-time fee. If you continue to be a tenant and the lock remains unreturned, a monthly lock rental fee will be charged until the lock is returned. ...


Columbia Self Storage
September 30th, 2024


Moving Out of Your Unit

Facility Options & Features


Your time with us at Columbia Self Storage is coming to an end. As you embark on a new journey, we want to make your move-out process as smooth as possible. While we’re sad to see you go, we understand that life moves on. Notify Our Office Please let our office know of your planned move-out date, ideally 10 days in advance. You can contact us via email, through the Contact Us page on our website, or by phone during our regular business hours. Empty Your Unit When it's time to say goodbye to your storage unit, please leave it looking as clean and tidy as it was when you first moved in. This includes sweeping the floor to ensure it's free of debris. We want to make sure the next tenant feels right at home! Remove Lock Before you leave, please remove your lock and let our manager know that your unit has been completely cleaned out. We appreciate you storing with Columbia Self Storage and hope to have you back with us in the future. ...


Columbia Self Storage
September 30th, 2024